From fresh features to behind-the-scenes improvements, this is where you'll find every update that makes our product faster, smarter, and better for you. Check back often — we're always building something new.
📢🎉 New Update – Meet Our AI Receptionist, Kate!
We’re excited to introduce Kate, as our new AI Receptionist here at Markate! 🎉
When you call Markate, Kate will be the first to assist you. She’s equipped with a powerful knowledge base to help answer your questions quickly and accurately.
If Kate can’t provide the information you need, don’t worry — you’ll be able to leave a message, and a member of our support team will follow up with you as soon as possible.
📢 ⏰ New Report – On-Time Arrival Rate for Work Orders
We’ve released a new report to help you stay on top of team performance!
You can now track whether employees are arriving on time or late to jobs.
What this means for you:
Gain visibility into employee punctuality
Spot patterns and address issues quickly
Improve accountability and overall efficiency
This report is available now—check it out in your reports in the Work Order section to start tracking today!
📢 New Feature – Mark Customers as Tax Exempt
We’ve added a highly requested option to simplify your billing process!
You can now mark a customer as Tax Exempt directly in their profile.
Benefits:
Automatically excludes tax from estimates, invoices, and work orders
Save time by not adjusting taxes manually
Ensure accurate billing for tax-exempt customers
This feature is live—just open a customer profile and set them as Tax Exempt to get started.
🚀 New Feature Release: Bulk Delete Leads Pipeline!
We’re excited to announce a powerful new addition to your workflow: the Bulk Delete Leads Pipeline feature. You can now easily select and delete multiple leads at once, saving you time and streamlining your lead management process.
Key Highlights:
Select multiple leads with a single click using the new multi-select toggle.
Quickly remove unwanted leads in bulk—no more deleting one by one!
Consistent design and functionality with other bulk actions in the platform.
📢 New Feature – Bulk Price Increase Option
Updating your pricing just got faster!
You can now apply a bulk price increase to multiple items at once by either a flat $ amount or percentage %—saving you time and ensuring consistency across your services or products.
Benefits:
Adjust prices for many items in one step
Keep your pricing up to date effortlessly
Reduce manual work and avoid errors
🎉Head to your item list to try it out!
📢 New Feature – Clone Estimates for Leads
We’ve made sending estimates even faster!
You can now clone an existing estimate and send it directly to a lead—perfect for saving time when creating similar proposals.
Benefits:
Quickly reuse past estimates without starting from scratch
Maintain consistency in pricing and formatting
Speed up your response time to new leads
This feature is available now—just open an estimate and select more, Clone Estimate to get started!
📢 New Feature – Blocked Events Now Export to Google Calendar
We’ve added a highly requested feature!
You can now export your blocked events directly to Google Calendar, making it easier to keep your schedule organized across platforms.
What this means for you:
See blocked times right alongside your other appointments in Google Calendar
Avoid double-booking and scheduling conflicts
Stay in sync whether you’re on desktop or mobile