📱 iOS & Android App Update Now Available!

• New Feature

📱 iOS & Android App Update Now Available!

We're excited to announce a new mobile app update packed with improvements, fixes, and new AI-powered functionality!

🚀 New Features

✅ AI Estimate Tool on Mobile
You can now generate AI-powered estimates directly from:

• Customer Profile → Add AI Estimate
• Lead Profile → Add AI Estimate
• Home Page → AI Estimate

✅ Additional Phone Number Field
Customers can now have an additional phone number stored on their profile, making it easier to keep track of multiple contact methods.

🔧 Fixes

✅ iOS Add Item Fix
Resolved an issue where adding items required multiple taps. You can now simply double-tap the "+" icon to add an item as expected.

If you do not have automatic updates enabled, please visit the App Store or Google Play Store to download the latest version.

Thank you for your continued feedback and support as we continue improving the Markate mobile experience!

🚀 New Feature: Kate AI Estimator is here. Create professional job estimates in about a minute using job details and photos. Respond faster, win more jobs, and increase ticket size with smart upsells — all fully connected inside Markate.

• New Feature

 

 

New Feature: Kate AI Estimator — Create Estimates in a minute

We’re excited to introduce Kate AI Estimator — a powerful new way to create professional estimates faster than ever.

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⚡ What’s new

Kate AI Estimator helps you turn job details and photos into accurate, customer-ready estimates in about one minute

No more manual quoting.
No more delays.
No more missed opportunities.

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💥 What this means for you

• ⚡ Respond instantly to new leads before competitors
• 📸 Analyze job details and photos automatically
• 💰 Generate accurate pricing using your data + smart insights
• 📈 Increase job size with built-in upsell suggestions
• 🔄 Stay fully connected from estimate → job → invoice

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  🎯 Why it matters

  Speed wins jobs.

  Customers often go with the first professional estimate they receive.
  Kate AI Estimator helps you respond faster, look more professional, and close more deals.

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  🧠 How it works

  1. Enter job details or upload photos
  2. Kate analyzes scope, labor, and materials
  3. Generates a complete estimate with pricing and upsells
  4. Review and send instantly via SMS or email

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  🔥 Built for service pros

  Perfect for:

  • Pressure washing
  • Carpet & tile cleaning
  • Window cleaning
  • Handyman & contractors
  • HVAC, plumbing, landscaping, and more

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  🚀 Fully connected inside Markate

  Kate AI Estimator is part of your Service Operations Platform:

  👉 Lead → Estimate → Approval → Job → Invoice → Payment

  All in one system. No switching tools.

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  💡 The result

  • Faster estimates
  • Higher close rates
  • Bigger jobs
  • Less admin work

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  👉 Get started

  Kate AI Estimator is now available.
  Start creating smarter estimates and winning more jobs today.

Learn More

🚀 Connect. Automate. Scale. — Markate Connect API is Here

• New Feature

We’re excited to announce that the Markate Open API is now available to our Pros—giving you the power to connect, extend, and scale your business like never before.

With Markate Connect, you can now integrate your workflows, tools, and systems directly with your Service Operations Platform.

🔗 What this means for you

• Connect your stack
  Integrate with third-party tools like marketing platforms, websites and more.
• Automate your operations
  Trigger workflows automatically — from lead capture to job completion and payments.
• Build custom experiences
  Create tailored solutions for your business, customers, or internal teams.
• Real-time data access
  Sync customer, job, invoice, and operational data instantly across systems.

⚡ Why it matters

Markate is more than software — it’s your Service Operations Platform.
The Open API unlocks a new layer of flexibility, allowing you to:

• Eliminate manual work
• Reduce errors
• Scale faster with connected systems
• Build your own ecosystem around Markate

🛠️ Built for partners & growing businesses

The Markate Open API is designed for:

• Technology partners
• Agencies & developers
• Scaling service businesses

Whether you're building integrations, automations, or entirely new experiences — Markate Connect gives you the foundation.

🔐 Access & Availability

The Open API is available to approved partners and customers.

👉 To request access, contact: api@markate.com
👉 Explore capabilities: https://connect-api-docs.markate.com/

 

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We’re just getting started.
More endpoints, integrations, and developer tools are coming soon as we continue to expand the Markate ecosystem.

Learn More

📊 New Report Available: Job Average Report

• New Feature

📊 New Report Available: Job Average Report

We’ve added a new Job Average Report designed to help you better track performance and understand your business trends.

What’s included:

• Calculates average job value over a customizable date range

• Filter results by customer, employee, or job type

• View totals and averages directly within the report

• Export functionality for easy reporting and analysis

This report simplifies performance tracking, saves time, and provides quick, actionable insights into your business.

📢 New Feature Alert: Auto Payments for Invoices!

• New Feature

📢 New Feature Alert: Auto Payments for Invoices!

We’re excited to announce that you can now enable Auto Payment on invoices when using Square as your payment processor. If your customer has a card saved on file, Markate can automatically process the payment for you!

Important Details:

• Auto payments are processed at 12:00 PM.
  For example, if you create an invoice today and have auto payments enabled, the payment will run automatically at 12:00pm. Another example is if you create an invoice after 12:00pm and the due date is that same day, automatic payment will process following day at 12:00pm

• You can enable this feature by going to your Invoice Settings and turning on Automatic Payments.

• You will see all auto payment activity on the desktop site under the “Payments Received” section.

• If an automatic payment fails, you will receive an email notification so you can follow up with the customer as needed.

• For Recurring Invoices the payment will be processed on the due date that is selected on the invoice. For example you have a Recurring Invoice set to create on the 5th of each month, the automatic payment will process at 12:00pm on the 5th of the month
• For security reasons we have allowed only one auto-payment per invoice per day and max 5 auto-payments total per invoice

If you have any questions, our support team is here to help!

 

📢🎉 New Update – Meet Our AI Receptionist, Kate!

• New Feature

📢🎉 New Update – Meet Our AI Receptionist, Kate!

We’re excited to introduce Kate, as our new AI Receptionist here at Markate! 🎉

When you call Markate, Kate will be the first to assist you. She’s equipped with a powerful knowledge base to help answer your questions quickly and accurately.

If Kate can’t provide the information you need, don’t worry — you’ll be able to leave a message, and a member of our support team will follow up with you as soon as possible.

📢⏰ New Report – On-Time Arrival Rate for Work Orders

• New Feature

📢 ⏰ New Report – On-Time Arrival Rate for Work Orders

We’ve released a new report to help you stay on top of team performance!
You can now track whether employees are arriving on time or late to jobs.

What this means for you:

• Gain visibility into employee punctuality

• Spot patterns and address issues quickly

• Improve accountability and overall efficiency

This report is available now—check it out in your reports in the Work Order section to start tracking today!

New Feature Release: Bulk Delete Leads Pipeline!

• New Feature

🚀 New Feature Release: Bulk Delete Leads Pipeline!

We’re excited to announce a powerful new addition to your workflow: the Bulk Delete Leads Pipeline feature. You can now easily select and delete multiple leads at once, saving you time and streamlining your lead management process.

Key Highlights:

Select multiple leads with a single click using the new multi-select toggle.

Quickly remove unwanted leads in bulk—no more deleting one by one!

Consistent design and functionality with other bulk actions in the platform.

Learn More

📢 New Feature – Bulk Price Increase Option

• New Feature

📢 New Feature – Bulk Price Increase Option

Updating your pricing just got faster!
You can now apply a bulk price increase to multiple items at once by either a flat $ amount or percentage %—saving you time and ensuring consistency across your services or products.

Benefits:

• Adjust prices for many items in one step

• Keep your pricing up to date effortlessly

• Reduce manual work and avoid errors

🎉Head to your item list to try it out!

📝 New Feature – Clone Estimates for Leads

• New Feature

📢 New Feature – Clone Estimates for Leads

We’ve made sending estimates even faster!
You can now clone an existing estimate and send it directly to a lead—perfect for saving time when creating similar proposals.

Benefits:

• Quickly reuse past estimates without starting from scratch

• Maintain consistency in pricing and formatting

• Speed up your response time to new leads

• Available on Desktop Only

This feature is available now—just open an estimate and select more,  Clone Estimate to get started!

Introducing Kate!! smart AI receptionist

• New Feature

Learn More

📢 New Feature – Blocked Events Now Export to Google Calendar

• New Feature

📢 New Feature – Blocked Events Now Export to Google Calendar

We’ve added a highly requested feature!
You can now export your blocked events directly to Google Calendar, making it easier to keep your schedule organized across platforms.

What this means for you:

• See blocked times right alongside your other appointments in Google Calendar

• Avoid double-booking and scheduling conflicts

• Stay in sync whether you’re on desktop or mobile