Product Updates

📩 Bug Fix: SMS Blast Reply Routing

• Bug Fix

We’ve fixed an issue where replies to SMS Blasts were being incorrectly routed to the Markate AI chat instead of appearing as messages from your customer.

• Now, when you have Bring Your Own Virtual Number (BYVN) enabled, all SMS Blast replies will correctly show under the customer’s chat.

• This ensures you see and respond to replies directly in the right conversation.

📱 Improved Mobile Experience for Estimate Customer View

• Bug Fix

We’ve enhanced the Estimate Customer View for mobile users to ensure a smoother and more intuitive experience.

• Consistent Button Order: Primary action (Pay) and secondary action (Close) buttons now follow the same layout as desktop for a familiar flow.

• Optimized Mobile Layout: On smaller screens, buttons are neatly stacked for easier tapping, improving usability on all mobile devices.

• Responsive Design: The layout automatically adjusts for screen sizes, keeping the experience seamless whether you’re on phone, tablet, or desktop.

This update makes it faster and easier to review and pay estimates from your mobile device.

 

🐞 Bug Fix – Recurring Invoice Location Display

• Bug Fix

🐞 Bug Fix – Recurring Invoice Location Display

We’ve fixed an issue where job locations were not displaying on  child recurring invoices.

What’s changed:

• Job location now displays correctly on all recurring invoices

• Improves clarity for both you and your customers

• No action needed—your invoices will now show the correct location automatically

Bug Fix: Work Order Notes to Invoice

• Bug Fix

Bug Fix: Work Order Notes Now Carry Over to Invoices!

We’re excited to announce that we’ve resolved the issue where notes added in the Work Order (WO) “Details” section were not appearing on the corresponding invoice. Now, when you add a note to the new “Message to Customer” field in a WO, it will automatically carry over to the invoice when converted. This ensures your customers receive all the important information you want to share with them.

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🪲Bug Fix: Gate Code Now Displayed on Schedule Popup Screen

• Bug Fix

Bug Fix: Gate Code Now Displayed on Schedule Popup Screen

 

We’re excited to announce an update to the Schedule Popup Screen! The “Gate Code” is now clearly displayed below the address on both app and desktop, making it easier for you to access important entry information when scheduling events.

                                                                                                                                                                                               

🐞 Bug Fix – Discounts on Child Recurring Work Orders

• Bug Fix

🐞 Bug Fix – Discounts on Child Recurring Work Orders

We’ve resolved an issue where discounts were not applying to child recurring work orders.

What’s fixed:

• Discounts now apply correctly to all child work orders in a recurring series when discount is added to the Parent Work Order

• Ensures accurate billing and customer satisfaction